FREQUENTLY ASKED QUESTIONS

Breakout Saint John is an entertainment and team-building company located in Saint John New Brunswick featuring themed escape room games. We opened our doors in December 2015 with 2 rooms and have grown to now offer multiple on-site escape games, portable options including mini-games, virtual games through our sister company Outwit Adventures, large group games for 100+ people, and an app-based outdoor clue hunt in Uptown Saint John.

An escape room is a real-life game where teams of players work together to find clues, solve puzzles, and ultimately escape the room or complete a challenge within 60 minutes. We have rooms with varying themes, so if escaping sounds a bit scary to you, feel free to try one of our family-friendly games where you are trying to find a lost pirate treasure or win a million dollars!

You can book with us online or over the phone. Once you have decided which room you’d like to play, you can go to our Book Now page to see availability. You can book a game directly through our website. We will require a $28.75 deposit in order to secure a booking. This deposit will be applied to your booking total. Gift Vouchers can be used for deposit over the phone or in person. We accept cash, debit and credit on-site. If you are looking for a same day booking, please check our Book Now page or call us at (506) 643-8688 to see if we have any walk-in availability for that day.

Each room has a difficulty level between 1 and 5, although you can choose to make it easier by asking for hints if you get stuck. Escape rooms are designed to be challenging, so every team may not escape. If your team doesn’t escape in the allotted time, you can choose to come back and try again or our Gamemaster will walk you through the rest of the game.

The ideal age range for most of our games is 13+ due to puzzle difficulty. However, we have groups of children ages 10+ play our rooms and just require more hints and guidance from our hosts. Escape Rooms can be a great family activity. Many puzzles will be too difficult for children to solve on their own but kids can be great helpers and searchers and love seeing what comes next! We have age ratings for our more scary rooms that prohibit certain ages from participating. We ask an adult to stay onsite for any group of children under 15.

Please Note: We do not allow children under the age of 5 in any of our current games.

You are never alone at Breakout Saint John! Our staff monitor all rooms using cameras to ensure you are never stuck on a puzzle for too long. You are welcome to request a hint at any time if you are struggling to figure out what to do next!

Anyone can enjoy Breakout! Grab your friends, family members, or co-workers. It’s great for corporate team building, private events, youth groups, bachelor/bachelorettes, birthday parties …. anytime you want to get together with some people and have a fun and immersive experience together.

We sure do! Send us an email with what you are looking for, or check out our Parties & Special Events page for more information

Our rooms are always safe. All rooms have emergency exits and are monitored by staff at all times. We do have a couple scary rooms as well as others that are not scary at all. You can read the room descriptions to find out more. If you have any questions about a specific room, please give us a call at 643-8688 (6-GETOUT). Our scarier rooms can be age rated as either 13+ or 16+ depending on the room. Teens younger than the specified age cannot play those games unless accompanied by their guardian/parent.

Each of our games has a maximum amount of players per booking (normally maximum 8 unless otherwise stated). Some rooms also have a minimum, which would be because it is impossible to play with less than that amount of people. Please see the Rooms section for more details about each game.